Hótel á Púertó Ríkó

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"The room was spacious, clean and had a huge comfortable bed. The room also had amazing views of the sea, and islet de Gosier as well a cool terrace. Coffee facilities and air conditioning in the room. I loved the open air lounge/dining area too - very unique - the art exhibition added glamour! Then the private beach and pool was also a treat."

The beach area tables and lounges needs to be cleaned more regularly.

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Excellent location, amazing breakfast, great personnel"

Everything

"Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!"

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

"I have enjoyed staying at The Diplomat for decades. This is hotel life as it should be, which is probably why I keep going back. I enjoy a quiet meal with my family by the pool and do like to indulge in delicious food from all over the world. The staff are always friendly and extremely polite."

Work commitments forced an early departure.

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

nothing to be complained

"Fantastic place for Family. Oasis of calm and peace and beautiful places reachable by bike foot or car. Great hosts. Big surroundings and a lot of area. Mushroom picking, fishing, wonderful lakes nearby. Great value for money for sure. Recommend"

Aucun.

"Great location Resort style feels very open had great outlook one of nicest in the town"

Nothing really

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"Super welcome and arrangements, best location in MC."

Aucun.

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"New room , very cozy. Bed was perfect, lights incredible.. 11th floor, very nice"

Aucun.

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Aucun.

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

The lobby doesn't have any view to out ( I mean avenue and street ).

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"Excellent location. The reviews complaining about the furniture don't understand the historical significance of colonial Martiniquais furniture."

Aucun.

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

The room was small

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

nothing to be complained

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

There was nothing at all to fislike

"The staff were extremely helpful and nice. They accommodated us in all of the ways that we needed them to. The rooms were extremely clean and comfortable and the amenities provided with the resort were even better. Delicious food, amazing staff, and an awesome room/view."

N/A

"Excellent service: staffs very helpful. Great location"

Aucun.

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Big room, it was clean, staff on reception very nice. Basic room but good value"

The area is absolutely manic, the actual car park entrance was difficult to find, bar very limited, staff on bar seemed disinterested until we paid the bill and gave a tip which cheered her up.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Aucun.

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"Location, nice apperance, nice staff members but they should smiling a bit more"

Nothing

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

"The easy access and always someone at front desk to help"

I love everything

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"Morgunmaturinn var goður, starfsfolkið frábært, stort herb."

Vatnsþrystingin var lelegt a hotelinu.

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"The breakfast was excellent. The location was perfect."

Aucun.

"The surrounding area and people were extremely friendly"

The fact I did not have remote for the gate to open the gate, had to rely on a car horn.

"The staff were so so friendly & accommodating. They gave us tips & advice for an itinerary, and prepared a complimentary breakfast to take away as we had an early bus in the morning. The location was great and the room was bask cn but tidy. Thank you!"

Aucun.

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.