Dvalarstaðir á Palaú

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"Excellent place, we knew already and came back! Spacious, modern installations, great big pool area, good service and attention. Good restaurant. Great views to the sunset, excellent for a cople of sundowners."

Aucun.

"Nice and spaceous property just a 5-10 min drive from Tahko Ski Resort. 3 of the rooms out of 4 had private bathrooms, which was very convinient. Also the sauna was very specious. Would come back again!"

Aucun.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Excellent location, plenty of facilities on the grounds to choose from. Mambo beach was not too crowsded as we feared, and there was no construction in the area. Great customer service too, we appreciated the followup email asking if there is anything we need during our stay and our request was immediately granted."

Staff could have been a bit more friendlier, especially Hemingway/receptionists. Also there was a slight smell of mold in our room. You can pay in EUR, but not worth it since the change you will get back is in USD, hence losing money.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"Lovely hotel with friendly staff. Just needs a bit of updating, and food could be better"

Aucun.

"Food was awesome, staff was very nice and pleasant, pool clean"

Short and narrow beds, especially in rooms with separate beds

"The staffs are very helpful and the rooms are very clean"

After we ordered the food it takes too long to get ,which is really not good

"Great location. The resort was excellent and staff friendly"

It was not easy to get service on the tables near the beach. The sun beds did not have cushions so were uncomfortable to lay on.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"Great value for the money. The hotel is completely renovated with super nice rooms and facilities. Please ignore previous comments about not being completed. The entire area is beautiful. We had the pleasure to visit multiple restaurants and all of them had great food. Recommend to book them already the first night to make sure that you have a spot. Staff is super friendly and helpful. Our room was always clean and filled up with water, drinks and snacks. Pools and beach is great with plenty of options for everyone."

The only negative aspect is that a big portion of the staff doesn’t speak English, so sometimes it can be a bit tricky to communicate, but it is always sorted out somehow. The resort is huge(you have access to all other hotels under the palladium umbrella), sometimes it can be a bit tricky to navigate. You can take out how many towels you want, so people tend to book up a lot of spots without really using them. When arriving later to the beach, it was usually difficult to find something. Recommendation would be to limit the number of towels a room can take out.

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Every thing Great reception staff prob best youl find ."

Man cooking piza smoking in the kitchen area where pizza is cooked not healthy .

"A good hotel with a decent and tasty breakfast served in an interestingly located restaurant. The rooms are clean and spacious. It's pleasantly cool in summer even during the heat, although there's no air conditioning. A special highlight is the mountain river flowing nearby — you can hear its sound at night. The location is truly excellent, especially convenient because the free shuttle bus stop is right next to the hotel. In the pool, the water is very warm, but it was impossible to use it — all the spots around the pool were constantly occupied."

Please note: the parking lot is located 200 meters away, and the actual price is 360 UAH per day, not as stated on Booking. Please update this information!

"Located just outside the park, perfect place for walks, 5mins from healing water pump room. Very clean and comfortable rooms. Really nice breakfast with various options. Staff nice, approachable, helpful."

Aucun.

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"Big clean pool, good breakfast and amazing rates !!"

All is a bit old but did not bother me !

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Excellent place, we knew already and came back! Spacious, modern installations, great big pool area, good service and attention. Good restaurant. Great views to the sunset, excellent for a cople of sundowners."

Aucun.

"Very clean, excellent services. Polite and helpful staff"

Nothing

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"Good communication with host, nice location and house."

Only cash accepted for paying for accomodation.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

"A good hotel with a decent and tasty breakfast served in an interestingly located restaurant. The rooms are clean and spacious. It's pleasantly cool in summer even during the heat, although there's no air conditioning. A special highlight is the mountain river flowing nearby — you can hear its sound at night. The location is truly excellent, especially convenient because the free shuttle bus stop is right next to the hotel. In the pool, the water is very warm, but it was impossible to use it — all the spots around the pool were constantly occupied."

Please note: the parking lot is located 200 meters away, and the actual price is 360 UAH per day, not as stated on Booking. Please update this information!

"Staff were great, Facilities were great, Room clean & a good size, Food very good, The grounds really well maintained."

Our room was cold, Maintenance came to sort it out but he didn't really know much about the thermostat, said he sorted it and it won't take long to heat uo, but never did, wasn't ideal with a little baby, said baby was asleep by time we realised it wasn't heating up. A small blemish on what was otherwise a really nice stay.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"Very clean, excellent services. Polite and helpful staff"

Nothing

"Great rooms, very comfortable bed and lovely bathroom."

Breakfast could have been better.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.