Hótel í Tógó

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Staff was very friendly and always ready to help me with my questions."

the only thing that bothered me was the poor soundproofing, I could hear our neighbors.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"The staff were extremely helpful and nice. They accommodated us in all of the ways that we needed them to. The rooms were extremely clean and comfortable and the amenities provided with the resort were even better. Delicious food, amazing staff, and an awesome room/view."

N/A

"The hotel itself is modern, and the rooms are impressively large and kept spotless with daily cleaning. A huge shoutout to the staff—they were genuinely helpful and made the stay much better. Breakfast was also very good, with a nice variety of fresh options to choose from."

There are a few areas that need immediate attention. First, the hot water in the shower never quite reached a comfortable temperature. Second, the Spa hours are misleading; it’s advertised until 8 PM but closed at 6 PM during my stay. Location : it’s in the old part of the city, which is charming by day, but the surrounding streets are quite dark at night.

"Fantastic place for Family. Oasis of calm and peace and beautiful places reachable by bike foot or car. Great hosts. Big surroundings and a lot of area. Mushroom picking, fishing, wonderful lakes nearby. Great value for money for sure. Recommend"

Aucun.

"Great location, wonderful breakfast, very friendly Staff."

Aucun.

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"Room size is good sea view is great staff are brilliant right next to the Gozo ferry terminal and bus station"

Bathrooms deffinately need up dating, carpets in the corridors need taking out and tiles flooring put down there’s really nothing around such as shops, places to eat it is deffinately the last stop before the ferry terminal

"Café da manhã bom padrão, quarto com ar condicionado, cama, chuveiro, banheiro bom padrão executivo, suficiente para quem quer curtir a cidade ou estar nela a trabalho, estudo ou concurso. Localização muito boa, central. Atendimento bom padrão."

Aucun.

"Basic room, a bit outdated, but for one/two nights ok, a lot of shops and supermarkets nearby, friendly staff, cheap price"

Aucun.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

There are no negative points.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.

"Breakfast had a good variety Shuttle service to the airport"

There is no wardrobe in the room and no hand tissue was provided. The price was very expensive for the room No shuttle to pick up from the airport

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"Hotel ben tenuto, pulizia ottima, personale molto accogliente."

Un po' troppo rumore notturno

"Fantastic location right in the heart of the city. Good Breakfast, friendly staff, we arrived and was allocated a double but was quickly changed to a Twin room."

Could not locate the pool.

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Aucun.

"The proximity to the train station and bus routes, good breakfast, quite Spaces and working failities"

The toiletries were not good - no shampoo, conditioner, tooth brush, vanity kit.

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Petit déj moyen

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Aucun.

"The location was great overall a very good place for abit of relax"

Mainly the location

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"The proximity to the train station and bus routes, good breakfast, quite Spaces and working failities"

The toiletries were not good - no shampoo, conditioner, tooth brush, vanity kit.

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Aucun.

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"Large hotel with really friendly and helpful staff."

Aucun.

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"Very friendly , easy going hotel with good staff and friendly guests! Wonderful large room with access to sun loungers and the small beach and views over the water( Beach front king).Other places accessible by taxi, if rather expensive!"

Main dining area felt rather utiltarian. Food was fine , service friendly. The bingo/ karaoke evening was good fun

"Good location Great breakfast and Intrepid restaurant was fantastic. The beach club is a really good facility"

We stayed in a garden view room, which was ok but nothing more

"Attenrivenes and kindness of the staff, especially the manager"

All was good

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"Good business hotel; kind staff; very good buffet breakfast; free Wi-Fi & private parking; decent priced;"

rather away from downtown;

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Lovely beach front property nice rooms food was a little hit and miss and Christmas dinner was not nice the fish was salty jerk pork was burnt so not a good Xmas dinner"

I loved the beach, pool and the staff were wonderful

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"We had a great experience at Ibis. The staff was super friendly and we left very impressed. Muchas gracias."

Aucun.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.