Hótel í Óman

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"Hotel ben tenuto, pulizia ottima, personale molto accogliente."

Un po' troppo rumore notturno

"Attenrivenes and kindness of the staff, especially the manager"

All was good

"The room was spacious, clean and had a huge comfortable bed. The room also had amazing views of the sea, and islet de Gosier as well a cool terrace. Coffee facilities and air conditioning in the room. I loved the open air lounge/dining area too - very unique - the art exhibition added glamour! Then the private beach and pool was also a treat."

The beach area tables and lounges needs to be cleaned more regularly.

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

The room was small

"Superb rooms heating system made the stay during snowy days very comfortable, pool was great, good breakfast"

Dinner service was extremely slow

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"Excellent location near the beach, making it easy to enjoy the surroundings. Good price-to-quality ratio, offering a budget-friendly stay."

No hot shower, which was inconvenient. Noisy installations that affected comfort (water pump, no well isolated for insects) The check-in process was a bit complicated, but since it's a family-run business, we were understanding.

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

The lobby doesn't have any view to out ( I mean avenue and street ).

"The breakfast buffet was good quality if a little expensive, make sure you book day before to get a discount."

The bacon and sausages at breakfast were not the best but this is usual for Korea. Westerners might notice this, Koreans won't mind them at all.

"The staff were extremely helpful and nice. They accommodated us in all of the ways that we needed them to. The rooms were extremely clean and comfortable and the amenities provided with the resort were even better. Delicious food, amazing staff, and an awesome room/view."

N/A

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"Staff was very friendly and always ready to help me with my questions."

the only thing that bothered me was the poor soundproofing, I could hear our neighbors.

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

The lobby doesn't have any view to out ( I mean avenue and street ).

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

The room was small

"Excellent location near the beach, making it easy to enjoy the surroundings. Good price-to-quality ratio, offering a budget-friendly stay."

No hot shower, which was inconvenient. Noisy installations that affected comfort (water pump, no well isolated for insects) The check-in process was a bit complicated, but since it's a family-run business, we were understanding.

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Aucun.

"In general a very nice hotel, inside and outside. The swimming pool was great"

Nothing special to point out, the TV was bit old and the image was not very clear

"Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good."

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"It was really cosy and comfortable stay. Staff was very helpful and ready to assist. I really enjoyed staying and it felt relaxing. Bathroom is very spacious and beds are comfortable. General room setup is very good offering lot of storage and working space without compromising the mobility."

Hotel was bit far from city center and there is no close local bus stop. However, for people who don't mind bit of walk it is very good. One window couldn't be closed completely but I didn't notice it right away. I am sure staff would come and check it, but it made general feel in room bit more cold than it should be.

"Great location...600m walk from Dhoby Ghaut MRT and Bencoolen and Bras Basah MRT station closeby. A short walk into Orchard Rd, near Chinatown. Easy access to several dining options. Rooms were comfortable and pool was very welcome."

Aucun.

"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

There was nothing I didn't like.

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"Everything was perfect ! We were family 10/10"

Aucun.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"The hosts were very friendly and helpful. They gave us good advice about the city and where to eat and drink. The recommendations were spot on! There was tea and coffee in the room. Lovely to be in a family run hotel that showed care to the building and the visitors."

Aucun.

"Breakfast had a good variety Shuttle service to the airport"

There is no wardrobe in the room and no hand tissue was provided. The price was very expensive for the room No shuttle to pick up from the airport

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"Room size is good sea view is great staff are brilliant right next to the Gozo ferry terminal and bus station"

Bathrooms deffinately need up dating, carpets in the corridors need taking out and tiles flooring put down there’s really nothing around such as shops, places to eat it is deffinately the last stop before the ferry terminal

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

the stairs was a little tricky would not recommend for a wheelchair

"Big room, it was clean, staff on reception very nice. Basic room but good value"

The area is absolutely manic, the actual car park entrance was difficult to find, bar very limited, staff on bar seemed disinterested until we paid the bill and gave a tip which cheered her up.