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J

Johanna

28/01/2026 12:09:12

9/10
Kostur:

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Gallur:

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

M

Michael

03/01/2026 06:12:09

8/10
Kostur:

"The breakfast buffet was good quality if a little expensive, make sure you book day before to get a discount."

Gallur:

The bacon and sausages at breakfast were not the best but this is usual for Korea. Westerners might notice this, Koreans won't mind them at all.

G

Glenn

04/03/2026 00:42:01

10/10
Kostur:

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Gallur:

Aucun.

B

Banu

18/03/2026 22:35:03

10/10
Kostur:

"Everything but specially the location, the comfortable beds, the rich breakfast"

Gallur:

Nothing

E

Edgar

28/07/2024 01:37:15

10/10
Kostur:

"Comfortable beds, nice shower. The staff is friendly and helped me with all my needs. The restaurant is great."

Gallur:

Prices are very high, but the normal for French Guyana. Kourou is not a city for pedestrians. So, there is no good location - everything is far for a walk. By car, it is really close to the space center.

M

Melanie

09/11/2025 11:54:08

10/10
Kostur:

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Gallur:

Aucun.

N

Navy

18/08/2025 09:35:01

9/10
Kostur:

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Gallur:

Aucun.

E

Edgar

28/07/2024 01:37:15

10/10
Kostur:

"Comfortable beds, nice shower. The staff is friendly and helped me with all my needs. The restaurant is great."

Gallur:

Prices are very high, but the normal for French Guyana. Kourou is not a city for pedestrians. So, there is no good location - everything is far for a walk. By car, it is really close to the space center.

K

Kristy

17/02/2024 16:35:33

10/10
Kostur:

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Gallur:

Nothing

A

Ashleigh

10/06/2025 22:50:43

9/10
Kostur:

"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

Gallur:

There was nothing I didn't like.

M

Michael

03/01/2026 06:12:09

8/10
Kostur:

"The breakfast buffet was good quality if a little expensive, make sure you book day before to get a discount."

Gallur:

The bacon and sausages at breakfast were not the best but this is usual for Korea. Westerners might notice this, Koreans won't mind them at all.

A

Ana

17/02/2026 01:18:30

8/10
Kostur:

"The hotel itself is modern, and the rooms are impressively large and kept spotless with daily cleaning. A huge shoutout to the staff—they were genuinely helpful and made the stay much better. Breakfast was also very good, with a nice variety of fresh options to choose from."

Gallur:

There are a few areas that need immediate attention. First, the hot water in the shower never quite reached a comfortable temperature. Second, the Spa hours are misleading; it’s advertised until 8 PM but closed at 6 PM during my stay. Location : it’s in the old part of the city, which is charming by day, but the surrounding streets are quite dark at night.

A

Agnes

29/12/2024 06:20:18

9/10
Kostur:

"location! love the showers with complete aminities"

Gallur:

no parking space

M

Mark

14/01/2026 16:54:09

10/10
Kostur:

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Gallur:

Absolutely nothing.

P

Peter

25/11/2023 16:49:34

8/10
Kostur:

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Gallur:

Aucun.

M

Maria

25/02/2026 05:30:13

10/10
Kostur:

"Lovely staff, clean apartment with kitchen, beautiful pool, AC and fan kept apt very comfortable, good wifi."

Gallur:

No cell service in Philipsburg ... wifi in apartment but that didn't help with navigation - but figured navigating out fast enough.

A

Antonio

18/03/2026 11:57:59

8/10
Kostur:

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Gallur:

Aucun.

B

Bhaskar

20/01/2026 13:40:37

10/10
Kostur:

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Gallur:

Everything thing we find good.

Y

Yogesh

19/03/2023 09:23:04

8/10
Kostur:

"location, strong wifi, good air conditioning, nearby areas r very good for walking/running"

Gallur:

Very small rooms, food options r limited and very expensive, exchange rate at reception is very poor, toiletries in room is very limited, not easy to find a taxi, no mini markets/shops around.

M

Mathieson

26/01/2026 17:02:25

9/10
Kostur:

"Beds were very hard but the room was clean and neat!"

Gallur:

Very hard beds!

I

Ismail

03/12/2025 07:14:01

10/10
Kostur:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Gallur:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

V

Vaidotas

14/08/2025 11:14:29

10/10
Kostur:

"Fantastic place for Family. Oasis of calm and peace and beautiful places reachable by bike foot or car. Great hosts. Big surroundings and a lot of area. Mushroom picking, fishing, wonderful lakes nearby. Great value for money for sure. Recommend"

Gallur:

Aucun.

M

Majdy99

14/10/2023 16:51:58

10/10
Kostur:

"All waz super....super person ...here no racism....😅😅😅"

Gallur:

Aucun.

N

Ned

28/11/2025 22:59:10

9/10
Kostur:

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

Gallur:

. Breakfast spread is a bit limited . Shower temperature was inconsistent

B

Bojan

11/12/2025 12:38:26

10/10
Kostur:

"It was really cosy and comfortable stay. Staff was very helpful and ready to assist. I really enjoyed staying and it felt relaxing. Bathroom is very spacious and beds are comfortable. General room setup is very good offering lot of storage and working space without compromising the mobility."

Gallur:

Hotel was bit far from city center and there is no close local bus stop. However, for people who don't mind bit of walk it is very good. One window couldn't be closed completely but I didn't notice it right away. I am sure staff would come and check it, but it made general feel in room bit more cold than it should be.

J

James

02/03/2026 13:34:40

9/10
Kostur:

"I have enjoyed staying at The Diplomat for decades. This is hotel life as it should be, which is probably why I keep going back. I enjoy a quiet meal with my family by the pool and do like to indulge in delicious food from all over the world. The staff are always friendly and extremely polite."

Gallur:

Work commitments forced an early departure.

M

Muyowa

22/02/2026 03:18:36

9/10
Kostur:

"Location, close to the city and close to the beach"

Gallur:

The gym only has 1 treadmill

N

Nad

28/07/2024 13:31:53

9/10
Kostur:

"The location was great overall a very good place for abit of relax"

Gallur:

Mainly the location

A

Andres

09/02/2026 21:33:04

10/10
Kostur:

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Gallur:

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

P

Patrick

05/06/2025 21:58:26

8/10
Kostur:

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

Gallur:

listed massage available but told this was not the case.

S

Simostsa

29/01/2026 19:15:21

9/10
Kostur:

"Clean hotel in the city center, next to a mini market. Warm room without many amenities but quite spacious bathroom. On the plus side, parking in a public area under the hotel.The view of the restaurant was amazing."

Gallur:

There is not a direct access of the parking to the hotel. The breakfast was poor as there was no hot dishes (scrambled eggs i.e.) and there was the only option of black coffee even the restaurant was servings other coffees the rest of the day.

G

Gabriel

05/05/2025 03:41:56

10/10
Kostur:

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Gallur:

Aucun.

B

Billplakandaras

15/03/2026 10:39:38

8/10
Kostur:

"Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good."

Gallur:

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

M

Mawadze

19/03/2026 12:14:03

10/10
Kostur:

"I loved everything about the breakfast though I missed a few because I overslept 😂"

Gallur:

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

A

Ahmed

31/01/2026 11:58:58

9/10
Kostur:

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Gallur:

Aucun.

M

Marta

12/01/2026 19:55:13

10/10
Kostur:

"Great location, wonderful breakfast, very friendly Staff."

Gallur:

Aucun.

A

Amy

05/03/2026 18:57:01

8/10
Kostur:

"Big room, it was clean, staff on reception very nice. Basic room but good value"

Gallur:

The area is absolutely manic, the actual car park entrance was difficult to find, bar very limited, staff on bar seemed disinterested until we paid the bill and gave a tip which cheered her up.

P

Patrick

05/06/2025 21:58:26

8/10
Kostur:

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

Gallur:

listed massage available but told this was not the case.

A

Amber

08/03/2026 14:41:09

10/10
Kostur:

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

Gallur:

the stairs was a little tricky would not recommend for a wheelchair

I

Ivy

11/11/2024 23:45:10

10/10
Kostur:

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Gallur:

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

J

Jay

14/01/2026 21:44:26

10/10
Kostur:

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

Gallur:

None

P

Patricia

20/12/2025 20:08:52

10/10
Kostur:

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

Gallur:

There was nothing at all to fislike

R

Rok

01/03/2026 14:53:58

10/10
Kostur:

"Attenrivenes and kindness of the staff, especially the manager"

Gallur:

All was good

J

Jayne_b

17/03/2026 05:22:13

10/10
Kostur:

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Gallur:

Aucun.

S

Sulihi

23/12/2025 03:07:03

10/10
Kostur:

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Gallur:

Aucun.

A

Antonio

18/03/2026 11:57:59

8/10
Kostur:

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Gallur:

Aucun.

E

Edgar

28/07/2024 01:37:15

10/10
Kostur:

"Comfortable beds, nice shower. The staff is friendly and helped me with all my needs. The restaurant is great."

Gallur:

Prices are very high, but the normal for French Guyana. Kourou is not a city for pedestrians. So, there is no good location - everything is far for a walk. By car, it is really close to the space center.

N

Nikolaus

10/02/2026 18:24:43

8/10
Kostur:

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

Gallur:

nothing to be complained

N

Nad

28/07/2024 13:31:53

9/10
Kostur:

"The location was great overall a very good place for abit of relax"

Gallur:

Mainly the location

W

Watts

18/03/2026 07:32:54

9/10
Kostur:

"Great location Resort style feels very open had great outlook one of nicest in the town"

Gallur:

Nothing really

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