Hótel í Gíneu

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

"New room , very cozy. Bed was perfect, lights incredible.. 11th floor, very nice"

Aucun.

"Staff was very friendly and always ready to help me with my questions."

the only thing that bothered me was the poor soundproofing, I could hear our neighbors.

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"The proximity to the train station and bus routes, good breakfast, quite Spaces and working failities"

The toiletries were not good - no shampoo, conditioner, tooth brush, vanity kit.

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"The staff were so so friendly & accommodating. They gave us tips & advice for an itinerary, and prepared a complimentary breakfast to take away as we had an early bus in the morning. The location was great and the room was bask cn but tidy. Thank you!"

Aucun.

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

"Quiet room with balcony and view over the pool. Several restaurants close by and walking distance to the beach."

The breakfast a bit poor

"The location was great overall a very good place for abit of relax"

Mainly the location

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Excellent location. ALL the staff were incredibly friendly and welcoming. Near to the American Memorial Park and if you want to book a tour of Saipan, I can recommend Walt at Discover Saipan. He gave me a superb tour of Saipan and Tinian and can collect from the hotel. Delicious dinner in the Terrace restaurant. Several pools and one of them is large enough to swim lengths and is open till late. I wish I could have stayed a bit longer!"

Everything was perfect.

"It is clear that the hotel has recently undergone renovation. The rooms are beautiful, modern, and very comfortable. The entire hotel area is lovely, set within a lush tropical garden that creates a very relaxing atmosphere. The pool is on the smaller side, but it is absolutely sufficient and pleasant. Breakfast and dinner were excellent, with a wide variety of options to choose from."

The price of the hotel feels quite overpriced in my opinion; however, considering that this is the Seychelles, it is somewhat expected.

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"I liked the food and the variety during breakfast. Very friendly staff too."

Shaky internet and the rooms abit small for the pricing.

"Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!"

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Aucun.

"Super welcome and arrangements, best location in MC."

Aucun.

"The management, in particular Bruno The bed The views"

Aucun.

"Fantastic location right in the heart of the city. Good Breakfast, friendly staff, we arrived and was allocated a double but was quickly changed to a Twin room."

Could not locate the pool.

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"Steps away to beach. The restaurant/bar serves delicious food and drinks. The staffs were friendly and ready to help with anything. Will definitely return again."

Aucun.

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"Clean hotel in the city center, next to a mini market. Warm room without many amenities but quite spacious bathroom. On the plus side, parking in a public area under the hotel.The view of the restaurant was amazing."

There is not a direct access of the parking to the hotel. The breakfast was poor as there was no hot dishes (scrambled eggs i.e.) and there was the only option of black coffee even the restaurant was servings other coffees the rest of the day.

"Everything but specially the location, the comfortable beds, the rich breakfast"

Nothing

"Position Very quiet and relaxing triple room with a terrace with a view Large comfortable spaces in the lobby and restaurant with a oriental chinese feeling"

The bathroom - at least in our room - must be defenitely renewed (with a new shower box instead of an old bathtube with plastic curtain)

"Morgunverðurin var mjög góður,boðið upp á bílastæði við hótelið sem er mikill plús,starfsfólk frábært."

Aucun.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"The bed was quite comfortable. The location was excellent. Overall, it offered good value for money for basic necessities."

It would be appreciated if amenities such as a kettle could be provided.

"I had a great stay at Tulip Hotel. Room 105 was cozy, clean, spacious, and bright. The bed was large and very comfortable, the room was very clean and nice , and everything felt well maintained. I also really liked the stylish and cozy bar area. The interior design is beautiful and thoughtfully done. You can clearly see the creative ideas behind the concept, all focused on making guests feel comfortable. The team work of the staff is impressive. Service is smooth and professional. The food is delicious, breakfasts and lunch were excellent. The spa area is another highlight, especially the hammam and the pool with refreshing ice cold water.Wonderful! Overall, a very comfortable and welcoming hotel that fully deserves a high rating. I would definitely stay here again."

The only downside is the soundproofing. You can hear what is happening in the hallway, especially when guests check in or out or use the shower nearby. The room 105 could benefit from better noise insulation.

"Breakfast had a good variety Shuttle service to the airport"

There is no wardrobe in the room and no hand tissue was provided. The price was very expensive for the room No shuttle to pick up from the airport

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"I had a great stay at Tulip Hotel. Room 105 was cozy, clean, spacious, and bright. The bed was large and very comfortable, the room was very clean and nice , and everything felt well maintained. I also really liked the stylish and cozy bar area. The interior design is beautiful and thoughtfully done. You can clearly see the creative ideas behind the concept, all focused on making guests feel comfortable. The team work of the staff is impressive. Service is smooth and professional. The food is delicious, breakfasts and lunch were excellent. The spa area is another highlight, especially the hammam and the pool with refreshing ice cold water.Wonderful! Overall, a very comfortable and welcoming hotel that fully deserves a high rating. I would definitely stay here again."

The only downside is the soundproofing. You can hear what is happening in the hallway, especially when guests check in or out or use the shower nearby. The room 105 could benefit from better noise insulation.

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.