Fjallaskálar í Rúanda

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"everything, the staff, the set up, lovely rooms. a great terrace where you are free to serve yourself, cook etc. best place I found on this island."

nothing

"L’accueille, le cadre, la tranquillité c'est ce que je recherchais, le besoin de se ressourcer de s’evader... Un vrai refuge. Même mon fils de 18 ans a aimé ce lieu."

Rien. J'ai tout aimé

"Really liked the cabin placed on the hillside with all the trees and their colors."

How close the cabins are to each other… Had a big family next to us that was loud out on their deck.

"First of all hosts are just amazing people! Location was great, away from crowd with amazing grass fields where our dogs could run all day long. I mean it was generally great experience but one again, HOSTS ARE AMAZING! :)"

Well weather wasn't in our favor those days, but even that didn't ruin our holiday. We stayed inside , next to fireplace, watching rain/snow outside :)

"Very clean, and it is good for small family and privacy."

Aucun.

"Rooms were spacious, great hot water and comfy bed. The area was close to everything but far enough away to be out of the hustle and bustle. Rooms were also sound proof. Darrin was very helpful, he recommended and booked us on a great hiking tour which I can highly recommend."

Nothing

"المكان جميل جدا ونظيف حقاً ، اصحاب المكان لطفاء ومتعاونون، قريب جدا من مركز المدينة، الشيئ الوحيد الذي لدي ملاحظة عليه انه لا يوجد تكييف، لكن طلبنا من اصحاب المنزل بتوفير مروحه وقاموا بتوفيرها على الفور .."

Aucun.

"We enjoyed everything- the amazing view, the spacious living room and bedrooms, the host. Everything 🤩"

Aucun.

"A wonderful , basic cabin located in the arguably the best location on the island . Surrounded by acres of exotic fruit and native forest beyond. Birdlife is prolific. This is a place to stay for birdwatching with flocks of African grey parrots, kingfishers, egrets .. and so much more to see.. Excellent value meals can be brought to your table daily. Freshly caught fish, local grown fruit and rice. No need to cook . It's good quality and great value. Bring cash for guides and daily, national park entry fees . The beach is amazing ... REALLY"

Ensure you have bought a local sim-card, loaded with data before arriving. Wifi may not work. Also, before arriving, stop at a supermarket and buy sufficient drinking water for your stay. ( 2 litres per person per day minimum ). Bring mosquito spray for your jungle walks and be prepared to rough it .

"lovely hosts and a super cute cottage with everything you could need plus a sauna and a wood stove"

Aucun.

"Son style, vraiment magnifique! Tout grand Merci à Coralie"

Peut-être une taille des arbres plus adéquate, mais on est à la montagne alors restons nature!

"Check in was easy. The location is good. There are many beds and plenty of space. The fireplace and sauna are very nice after a full day of skiing. 2 minutes walking from a skiing slopes."

Aucun.

"Everything you will see at this place is handmade by the owner himself and you can tell he and his family put all their heart and soul in it. We had a very comfortable room with a terrace and we also visited the cellar with multitude of paintings, sculpture and Kvevri wine."

Aucun.

"The apartment is cute with decent furnishing and adequate cutlery and utensils. The host facilitated fast and efficient check in and departure."

More attention is required to improve cleanliness

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Son style, vraiment magnifique! Tout grand Merci à Coralie"

Peut-être une taille des arbres plus adéquate, mais on est à la montagne alors restons nature!

"Check in was easy. The location is good. There are many beds and plenty of space. The fireplace and sauna are very nice after a full day of skiing. 2 minutes walking from a skiing slopes."

Aucun.

"Hermoso lugar para descansar y pasar en familia. Muy cómoda y hermosas vistas. Lo único que no tenía cable como dice en el anuncio . Pero vale la pena la estancia."

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"L’accueille, le cadre, la tranquillité c'est ce que je recherchais, le besoin de se ressourcer de s’evader... Un vrai refuge. Même mon fils de 18 ans a aimé ce lieu."

Rien. J'ai tout aimé

"Perfect stay. Everything was great. The room was clean, beds were comfortable and staff were amazing. Food was great too."

Aucun.

"Kivalla paikalla Kalajärven alueella oleva mökki. Viihtyisä ja siisti. Mökissä oli kaikki tarpeellinen. Ihanat terassit mökin ympärillä."

Aucun.

"This is an exceptional place to stay. The attention to detail, the artistic touches, make you feel that you're not just renting a room, but that you are experiencing something really special. The hosts are some of the nicest people around, always ready with hot coffee in the morning, a delicious breakfast and the yummiest dinners. You get to sleep in a work of art, and this is what makes this place so rare and so special."

This is a personal preference, but we found the pillows quite hard. But honestly, when you wake up in a tree house, the pillow thing is really a tiny issue, which gets forgotten about the moment you open your eyes, and you see the gorgeous waterfall on the property, the resident squirrel and the 2 dogs Bobby and Ania ❤️

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"The food, drinks, wellness, staff, and the view, all was really excellent."

The bed was a bit soft to our liking and also the walls were not totally sound proof. But these were minor things, otherwise 10/10.

"The food, drinks, wellness, staff, and the view, all was really excellent."

The bed was a bit soft to our liking and also the walls were not totally sound proof. But these were minor things, otherwise 10/10.

"Alapvetően tiszta, rendezett apartman egy rendkívül kedves szállásadóval."

A szárító tiszta rozsda volt, nem tudtam, vagyis nem akartam arra kiteregetni. Egyetlen éles kést sem találtunk, amivel a pékárut elvághattuk volna. A konyhai/nappali rész tele volt szúnyogokkal kora este, amikor megérkeztünk, így, aludni ott nem tudtunk (de az alvás a régi hűtő folyamatosan búgó hangjától is lehetetlen lett volna.) Úgy gondolom, hogy az apartman árához képest ezek olyan apró dolgok, amikre lehetne figyelni.

"Really liked the cabin placed on the hillside with all the trees and their colors."

How close the cabins are to each other… Had a big family next to us that was loud out on their deck.

"Son style, vraiment magnifique! Tout grand Merci à Coralie"

Peut-être une taille des arbres plus adéquate, mais on est à la montagne alors restons nature!