Fjallaskálar í Lúxemborg

"Value for the money, location, exceptional staff, food served (half-board)"

Guests not respecting the quiet hours

"Loved the cabin! So calm and relaxing. The cabin itself was so rustic, everything you need is there. The beds were so nice and comfortable, they had working netflix so on the cold rainy nights you can simply cuddle and watch some TV. The breakfast was amazing! Lovely lady gave it to us to our cabin in the morning and it was wrapped so nicely in a proper picnic basket! And the range was amazing, even better than hotel buffets. The staff were friendly! The area is very quiet with a short drive to many hiking spots but that's what we were looking for. Loved every second. Thanks again!"

I didn't book a longer stay

"Hôte très gentille, le tonneau très confortable et très joli"

Aucun.

"Perfect location. Contactless check in. Very clean and well equipped. Water views were great and the hosts polite and friendly. Thanks again Patrciia and Richard."

Aucun.

"Sehr ruhiger und schöner Ort um in der Natur zu entspannen, sehr viel Platz im Haus und im Garten"

Die Küche könnte etwas sauberer sein

"Emplacement et fonctionnalité. Accueil très agréable."

Aucun.

"הנוף מדהים הג'קוזי מול הנוף הזה מהנה מאוד , החדר מרווח ומעוצב ארוחת הבוקר נחמדה"

עלות השיהיה לילה אחד זוג +2 כמעט 400 יורו . המקום טוב מאוד אך לא יוקרתי גם בהשוואה למערב אירופה המחיר יקר ( מחלה של כל הצימרים בארץ ) אז אם מתעלמים מהמחיר הציון 10

"Le cadre... on ne s'attend pas du tout à être dans un havre de paix... vue l'adresse ou se situe l'hébergement. Une belle surprise !!!"

Le petit chemin qui mène jusqu'à l'hébergement est un peu difficile à emprunter. Surtout avec les bagages.

"Me encantó la cabaña, super limpia y ordenada! El patio increible, linda vista. Volvemos si o si!!!"

Aucun.

"The house is smart and spacious,,very beautiful place with beautiful gardens"

Electricity was eratic and generator back up only available for 3 hours per day

"La cabaña es preciosa. Está muy bien equipada tanto dentro como fuera de la casa. Contacto directo con la naturaleza."

A nosotros nos tocaron días de lluvia y la calle para llegar se pone bastante difícil de transitar. Lo único que no funcionaba bien es la canilla de la cocina, que estaba suelta.

"The wood house is nice and it also has a private garden with a table. All the location is independent from the main house and it is in the center of the village."

It is not easy to communicate with the owners, English is a bit of a problem... The kitchen space is quite limitated.

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.