Íbúðir á Bermúda

"Polite and pleasant staff. Good location near the city exit. Private parking space behind the apartment. Huge apartment."

not a large selection of breakfast options

"Apartment was huge.Fantastic balcony that looked out over the sea.Amazing views. 5min walk to the sea"

From day 1 the ceramic cook top on the stove did not work.They sent a man to look at it, he could not get it to work.Nothing was done to try and fix it for the 7 days we were there.. No sharp knife to cut meat etc.no can opener. No hair conditioner. No phone to call reception, we were on the 9th floor. Had to keep going up and down to see them for anything you needed. No came to clean our room or even change our towels for the 7 days we were there.We had to go down to reception to request clean towels.Then they insisted we brought the used ones to them 1st, before giving us clean ones.But this shocked us the most, they said if we wanted .more clean ones later in the week, we had to PAY for them. The washing machine did not work properly. The TV did not work, had to get someone up to reprogram it. Neither coffee or tea was provided. But they had a coffee machine in the lobby,BUT that did not work either for the 7 days we were there. They said they had a small shop to sell essentials. But it was hardly ever open, we it was it had next to nothing in it. They have a roof top swimming pool, which trying to getvin and out of was really dangerous. The bars you held onto were not fixed properly with screws to hold it in place missing. The top step was missing altogether, when we tried to get in , not realizing the top step was not there I slipped down to the second step missing it going between it and the wall getting stuck, my wife still not in the pool and a man in the pool has to help me out, really scary and dangerous. I told reception about it , they apologized saying they would send a maintenance man to look at it.But like everything else they said they would fix, NOTHING was done for the 7 days we were there, consequently we did not use the pool again. The water in the taps and shower were far far too hot , scalding hot 🔥, very dangerous.

"Exceptionnelle gentillesse des hôtes! Très belles chambres, très propres et calmes. Tout parfait !"

Rien

"The room facilities were good, AC, internet, TV. Close proximity to bus abd the airport. The price was nice."

No hot water and a bit far the city centre

"Very good value apartment sooo close to the gondola. Very comfortable for the two of us. We were able to extend our stay by an extra night to take advantage of great skiing conditions rather than leaving the room and packing up our stuff. Dominic was super helpful and efficient in organising this for us. We really enjoyed our stay here and would recommend it. Televisions in both lounge and bedroom and large ones too. Parking though it costs each day is a bonus - parking underground when cars were getting buried in the snow outside was fab! Looking at the prices of other places whilst Encamp is not the most buzzing place this aparthotel is definitely value for money."

Our room had a very small kitchenette as the stairs took away part of the apartment so would choose a different apartment next time. Not a criticism but an addition to what would be helpful to guests include: hooks on doors as the only hooks were in the bathroom and we really needed to hang up our wet ski gear! Also some notes advising guests of facilities eg how the rubbish system works with the different coloured bags and bins and if staying for a few days the rubbish containers in the apartment are too small, maybe a little more cutlery would be nice. Aparthotel can't do anything about it but please manager be aware that the police are starting to man the traffic very early and like blowing their whistles all the time from about 7.30!

"I loved the resort, everyone is nice, food was good and good service, room was cleaned daily, had a one bedroom and it was spacious and comfortable. Pool were beautiful. Location was ok, shuttle to beaches which is a great touch, 25 min to palm downtown or 13$ cab. Safe! Would return"

I would have liked if they separate the kids from the pool bar area to the other pool .

"A tastefully furnished hotel with very kind and friendly owners who do their best to make your stay as pleasant as possible, even in challenging conditions. The restaurant is beautifully designed and very welcoming. The room is simple but has everything you need. Good location, close to Volo Volo!"

Aucun.

"The whole apartment was really nice and clean, a good size for a family like ours"

Old carpets

"Apartment is very good and quiet.You need a car cause its guite far and next to a busy road"

Aucun.

"Great place to stay Staff great Place clean and handy to town"

Lack of keys 🔑

"The apartment complex was in a fabulous location and it was nice to have a living area downstairs and a garden area as extra space (though we didn't end up using either much). The apartment had everything we needed and the balcony was lovely too - excellent mountain views."

It would have been nice to have a bit more information about how you hire bikes and use the laundry (both had a charge) provided in the folder in the flat, but Edi was very good at replying to our questions.

"Decent apartment, location very good, near to beaches and tennis courts, ideal for those with bikes like us especially. Grocery store not far away on site - this one is quite expensive so would advise shopping at Spar or Lidl which are a 12 minute drive away. Soar has a good selection of cooked food so you can buy meals there quite cheaply to save time. Atmosphere on the site is nice, and no problems with noisy guests. 2nd year in a row staying there, hopefully will return again."

The properties never have enough electrical sockets, so bring an extension cable or you’ll have problems charging phones etc.

"Had a wonderful stay at HC. The service was exceptional from start to finish. Jean, Shannen, and Edmar were outstanding — always friendly, attentive, and ready to help with any request. Their professionalism and kindness truly made a difference. The property is also very well connected, which made getting around easy and convenient. Overall, an excellent experience and I would happily stay again."

Aucun.

"The appartment is very clean and well organised. The WiFi quality was also good and you have a beautiful view on the sea. They even give you access to a netflix account so you can relax in front of the TV."

The fact that I had to spend only one day there😀. The appartment was already booked for the next day so I could not extend my stay.

"Good location, clean, dedicated parking. I would say it was nice stay."

Aucun.

"Breakfast quite good . But one day the coffee machine spoil and cannot do the coffee. If possible need to have one spare coffee machine in case one not working then can use the spare one."

Install one coffee machine in the room like Nespresso machine so we can enjoy coffee in the room

"Genuine, helpful, friendly staff....brilliant rooftop area...."

Aucun.

"The apartment was really nice and spacious with lots of windows. There is everything you need in the apartment and the layout is really nice for couples on vacation. There was no coffee maker but we got by with a dry coffee and hot water which was already available. Wish I could say that the location was perfect because in a way it is, short distance from downtown harbor and popular places, but the surrounding establishment was at fault (see below)."

I wish I could say that the stay was faultless but it wasn't. Not the apartment but the surroundings. The opposite building hosts some kind of youth center for boys and every night there were load noises. The first couple of nights we managed to get some sleep but then we had to call the police because boys were fighting and screaming constantly. One night they were throwing snowballs in the windows that were open. We were so surprised that this was happening because of all the reviews on the site it sounded perfect and no noise complaints.

"The property was charming, obviously an example of a typical village dwelling. It was very convenient to have a laundry on the premises that we could use as necessary."

The shower curtain!!

"As I said before, great location near Gulshan 1 circle, big self-contained apartments and breakfast buffet"

The guy at reception messed up my check-out. He couldn't find my booking, said I must have done it privately, and even asked me what my room rate was! Then I told him it was on booking.com again and he said fine, you can go, (presumably cos my credit card guaranteed payment?) Then as I was about to go to the airport he called me back and said you still need to pay. But this is a fabulous place. That was just a minor frustration.

"The apartment complex was in a fabulous location and it was nice to have a living area downstairs and a garden area as extra space (though we didn't end up using either much). The apartment had everything we needed and the balcony was lovely too - excellent mountain views."

It would have been nice to have a bit more information about how you hire bikes and use the laundry (both had a charge) provided in the folder in the flat, but Edi was very good at replying to our questions.

"Borel is exception in my opinion, i have visited the property two times and enjoyed my stay each time. The location is perfect if you are looking for a place to rest, privacy, good security and comfort. Bonamousadi market is not far from the residence, very easy to get into the city if you want to."

From my experience, alot has improved. The internet speed is far better, reaction time for is very good, and the staffs are true human in their interaction with me. I think they have mastered the act of hospitality. I will visit again in my next trip.

"The hotel looks much much better in real life compared to the photos."

Aucun.

"Nice place with all equipment that I needed. Good price value. Super nice hosts that even envited me to their home - great conversations."

Aucun.

"The location was very convenient. I really love the ocean view and especially hearing the ocean splashes everyday during my stay, it was really breathtaking, relaxation and good service. Also the food at the restaurant below my room had very delicious food, also from the balcony of the restaurant I enjoyed the ocean view and beautiful sunsets. I'm in love with this island especially in Westpunt!"

I do not really have any complaints about anything, because all of my wishes have been granted during my stay. So I have nothing to complain about. Keep up the good work and service! Everything was just perfect!

"The place is well located and Robert and his family are amazing people. They made me feel like home. Thanks again 😊"

Aucun.

"Very good location, clean, big enough for 5 people...and the best part was the manager! He was so nice and helpful all the time! Thanks a lot!"

Aucun.

"I loved the service and staff are friendly and very helpful"

The road condition to the Apartment

"L'accueil chaleureux, la piscine et le logement bien agencé. globalement c'était très bien."

Le prix un petit peu élevé, des travaux de rafraîchissement sont à prevoir. La piscine partagée avec d'autres locataires moins agréable : On a eu des ados pas très discrets.

"Lovely double aspect room with lots of sunshine coming into the room. Loved the balcony - but could be a problem in the height of the season as it would have been overlooked if the rooms near ours was occupied as their balconies were very close. I would have loved to use the swimming pool if it had been heated, but being that our stay was in March the water was too cold."

The description of the location was a little misleading as one of the pubs mentioned had closed down - some years ago, but the details had not been amended on the website - which did in fact influence our choice in Sandpiper’s favour, and we were disappointed that it wasn’t nearer the supermarket mentioned in the write-up, either. Also, I put my suitcase in the corner of the bedroom flat - and when I moved it, I could see it had picked up a lot of dust, indicating that the corners of the bedroom weren’t very well cleaned!

"Excellent location - really close to both old and new town, all in walking distance. Area where apartment is situated is really lovely and quiet but has many places to eat and drink close by . The restaurant outside is really nice and handy for an evening drink. Definitely would stay again."

Nothing. Everything was excellent.

"Everything perfect 👌, cleanliness, comfortable, nice view, parking in front of building and contact with owner easy and quick response and ..... Filled like home Many thanks"

Aucun.

"Sean our host was super accomodating and made us feel comfortable in a home away from home over the Christmas period. Sean met us the airport, provided our daily breakfast and assisted us with bookings and provided his local knowledge through out stay. :-)...."

Non Applicable

"View stunning, apartment a very generous size and well appointed. Track by the lake closed due to waste water upgrades but no fault of the apartments as affects all properties. Sophia was so welcoming on reception and looked after our bags till check in time and on day of check out."

Nothing

"Apartment is very good and quiet.You need a car cause its guite far and next to a busy road"

Aucun.

"Absolutely lovely property! The staff cannot do enough for you! Friendly and go out of their way to help you. Great location 10 minute walk from rockley beach and right by many places to eat. I felt safe as a solo female in the property. It was also quiet and the pool was well maintained."

N/A.

"Breakfast quite good . But one day the coffee machine spoil and cannot do the coffee. If possible need to have one spare coffee machine in case one not working then can use the spare one."

Install one coffee machine in the room like Nespresso machine so we can enjoy coffee in the room

"The room was spacious. Since i was there for 10 nights, the availability of free laundry was super practical. Staff were very friendly. The restaurant in the hotel had the nicest fish and chips."

Nothing

"Place is Quiet and the staff is very helpful and friendly."

Aucun.

"We stayed in the apartment A402, I believe their are a number of units rented in the complex. We had underground parking a few steps from the lift. The apartment is spacious with a great terrace with great views, including Mont Blanc in the distance. It was very well kitted out and very comfortable. I felt it was good value for the price we paid."

The beds and bed linen are ok (clean) but could do with an upgrade. The bathroom could also do with an upgrade, remove the bath and put in a shower, and upgrade the lighting, but that is just my opinion. The WiFi is a bit hit and miss, it is been connected through a Netgear Router from the apartment directly above.

"Le jardin avec une multitude de bougainvilliers, magnifique. et La piscine en terrasse."

Rien